• 0141 550 4177
  • info@adaptocare.co.uk

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  • About
    • About Us
    • Mission Statement
    • Environment
    • Site Survey
    • Lifetime Guarantee
    • Terms and conditions of sale
  • FAQs
  • Products
    • Shower Trays
    • Shower Doors
    • Flowaway wet floor formers
    • Carer Screens
    • Support Systems
    • Shower Seats
    • Shower Toilet Cubicle
    • Pumped Drainage
    • Electric Showers
    • Waste Systems
    • Baths
    • Clos-o-Mat Automatic WC
    • Spares and Ancillaries
  • Contact
Menu
  • About
    • About Us
    • Mission Statement
    • Environment
    • Site Survey
    • Lifetime Guarantee
    • Terms and conditions of sale
  • FAQs
  • Products
    • Shower Trays
    • Shower Doors
    • Flowaway wet floor formers
    • Carer Screens
    • Support Systems
    • Shower Seats
    • Shower Toilet Cubicle
    • Pumped Drainage
    • Electric Showers
    • Waste Systems
    • Baths
    • Clos-o-Mat Automatic WC
    • Spares and Ancillaries
  • Contact
  • Menu

Frequently asked questions

Where are you based?

Our premises in Glasgow incorporate our main office, manufacturing areas and distribution warehouse. Our address is:

244 Nuneaton Street,
Glasgow,
Scotland,
United Kingdom
G40 3DX

What are your opening hours?

We are open Monday to Friday during the business hours of 8:00am – 4:30pm.

Where do you deliver to?

We deliver daily throughout Scotland and can arrange courier delivery throughout the UK.

How much does delivery cost?

Orders over £500 that lie within the mainland will be delivered for free. Orders under £500 will incur a standard carriage charge of £20.

What is the availability of your products?

Most products are available ex-stock, and as we manufacture in-house all special configurations can be turned around in 2-3 days.

How do I order a product?

To order a product either phone us at 0141 550 4177, send a fax to us at 0141 554 4171 or fill out the customer order enquiry form here. Order by email from orders@adaptocare.co.uk

How do I arrange a site survey?

Either phone us at 0141 550 4177 or email us at info@adaptocare.co.uk and we will arrange a suitable appointment.

Can a representative visit me to talk about a specific project?

Yes, we have dedicated staff operating throughout Scotland and outwith. To make an appointment with your local area manager please call our office on 0141 550 4177. Our customer service team will be able to pass on contact details to the relevant person.

How do I open an account?

You should complete an Account Application Form which can be downloaded, and then post it or e-mail it to us at info@adaptocare.co.uk.

Application Form

What is contained within a showering assembly?

All assemblies come complete with tray, doors, shower waste trap, shower curtain and rail.

Can you make doors to special sizes and configurations?

Yes. We can make doors to any configuration and size to suit nearly all trays on the market.

What's the best way to keep your doors and trays clean?

Download our shower enclosure care instructions sheet here.

Can I use a power shower with your tray or wet floor?

No, power showers are not suitable for special needs shower trays and wet floors. (Note: The shower units have a recommended flow rate, and mixer valve showers may require a regulator should the flow rate exceed 9ltr/min.)

How do I hand a tray?

1.Stand along the long end of the tray, facing into the tray.

2.If the wall corner is on your left hand (as shown) then you will need to specify the left hand option. If it is on your right hand, you will need the right hand option.

3.If you are still unsure, please contact Adaptocare, or forward us a sketch.

I’m a contractor, do you have installation instructions specific to each shower tray/wet floor former and showering enclosure?

To ensure that you have confidence in the installation of our products, we have uploaded the installation instructions of our trays and doors.  These files are in PDF format, so if you’re having trouble opening them, you can download a free Adobe PDF reader here.

Torridon (937KB)

Fyne (1MB)

Ossian (848KB)

Thom & Coulter (1.8MB)

Tay (1.1MB)

Flowaway (1.4MB)

Etive (2MB)

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Menu
  • About
    • About
    • Mission Statement
    • Environment
    • Site Survey
    • Lifetime Guarantee
    • Terms and conditions of sale
  • FAQs
  • Products
  • Contact
  • 0141 550 4177
  • info@adaptocare.co.uk